The Big Bear Area Regional Wastewater Agency takes your privacy seriously. Our privacy policy is clear: We will not collect personally identifiable information about you when you visit our website or use our services unless you choose to provide that information to us. 

What this Privacy Policy Covers

This Privacy Policy covers this website’s treatment of personally identifiable information that the Big Bear Area Regional Wastewater Agency collects when you are on this website and when you use this website’s services. This policy does not describe information collection policies on other sites, including those linked to or from this site.

Children's Issues

This site is not directed to children under 13 years of age, and children under 13 years of age shall not use the website or services offered by this site to submit any individually identifiable information about themselves.

What Type of Information We Collect

The Big Bear Area Regional Wastewater Agency does not collect any personally identifiable information about you through this website other than information that you affirmatively choose to submit to us. The Big Bear Area Regional Wastewater Agency may automatically collect aggregate information about the use of its site, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

How We Use the Information We Collect

Non-Personally Identifiable Information:  When you visit the site, we collect demographic information (such as your IP address, type of internet browser and operating system you use, pages viewed, the URL you visited before you came to our Website, and URL to which you go next) in order to understand how users navigate through the Website and to improve your experience using the Website. 

Personally Identifiable Information: 

If you send an email or other communication to the Big Bear Area Regional Wastewater Agency, we may retain those communications in order to process your inquiries, respond to your requests, and improve our Website and services. In registering for the use of services available through the site, we may need to get information from you (name, title, email address, etc.). When using the services available through the site, you may be asked for additional information to help identify you. All of this information used to specifically identify you is called “user information” in this Privacy Policy. We only collect user information that you provide to us or have given us permission to collect. The user information we collect from and about you may be used to provide email-based newsletters and other information to you as you request and to notify you from time to time about services offered by the Big Bear Area Regional Wastewater Agency or other entities associated with the Big Bear Area Regional Wastewater Agency. You will always have the option to opt out of future email-based communications on a particular subject.

With Whom We Share Information

We may disclose information about you if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of the Big Bear Area Regional Wastewater Agency or others.

Changes to this Privacy Policy

The Big Bear Area Regional Wastewater Agency may revise and update this Privacy Policy at any time by posting a revised Privacy Policy at www.bbarwa.org. Your continued usage of this site will mean you accept those changes.

Other Terms & Conditions

The Big Bear Area Regional Wastewater Agency has General Terms and Conditions in place.

Last Update

This Privacy Policy was last updated on April 11, 2019.

Contact Information

Questions or comments regarding this Privacy Policy should be sent by e-mail or by U.S. mail to the Big Bear Area Regional Wastewater Agency, P.O. Box 517, Big Bear City, CA 92314.